At aiprosoftware.net, we strive to provide valuable and high-quality self-help ebooks. Due to the digital nature of our products, all sales are final. However, we understand that issues may arise, and we are committed to customer satisfaction.
1. No Refund Policy
Since our ebooks are digital and instantly accessible upon purchase, we generally do not offer refunds. Once an ebook has been downloaded or accessed, it cannot be returned.
2. Exceptional Cases
Refunds may be granted in the following situations:
- If you were charged multiple times for the same ebook due to a technical error.
- If you never received access to your purchased ebook due to system issues.
- If the ebook you received is completely different from what was described.
For refund requests, please contact us within 7 days of purchase with proof of payment and a detailed explanation of the issue.
3. How to Request a Refund
To initiate a refund request, email us at [Your Contact Email] with the subject “Refund Request” and include:
- Your full name
- Order ID
- Reason for the refund request
Our team will review your request and respond within 3-5 business days.